colaYour plan and access
The duration, connection limit, currency and final price shown in your order govern that purchase. One connection allows one stream at a time. Keep credentials private and use the account only as permitted by the plan and applicable law.
Trials and compatibility
A submitted trial is a request pending review, not activated access. Availability and duration are confirmed separately. Use a compatible device, player and internet connection. Any separately charged third-party app licence remains that app provider’s responsibility.
Content and availability
Channel lists, titles, language tracks, programme-guide data, catch-up and resolutions can change and differ by source or server. Do not interpret a category or illustrative image as a promise of an exact title, event or broadcaster. Ask about must-have content and test it before purchase.
Support and account issues
We provide setup assistance for compatible devices and connections. Report problems with the details described in the help centre. Refund requests are reviewed under the refund policy and applicable consumer rights. These terms do not remove mandatory rights that apply to you.